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TransportationGov @USDOT
Southwest must live up to its promises to passengers. This week, @SecretaryPete reminded the airline’s CEO in writing about what the airline pledged to do when things go wrong. If you were affected, here’s what you should know https://t.co/AKN9rxafii — PolitiTweet.org
TransportationGov @USDOT
Southwest has promised better transparency to customers on current location and expected arrival of their baggage. You may be entitled to compensation if your baggage is damaged when it’s returned to you. https://t.co/ma2SjEvB5b — PolitiTweet.org
TransportationGov @USDOT
For cancellations and delays between 12/24/22 - 1/2/23, unless a passenger accepts rebooking, they are entitled to a full cash refund. https://t.co/PQru7ZVvp3 — PolitiTweet.org
TransportationGov @USDOT
Our department has pressed airlines to provide customers meals, hotels, and transportation for controllable cancellations and delays over 3 hours. https://t.co/btO10F7LUD — PolitiTweet.org
TransportationGov @USDOT
Amidst Southwest’s system meltdown, stranded travelers deserve the fastest route home – even if that means on a different airline. https://t.co/JBTtt1CYb6 — PolitiTweet.org
TransportationGov @USDOT
Southwest must live up to its promises to passengers. Yesterday, @SecretaryPete reminded the airline’s CEO in writing about what the airline pledged to do when things go wrong. If you were affected, here’s what you should know 🔗 https://t.co/8hEphNXaDS — PolitiTweet.org
TransportationGov @USDOT
RT @SecretaryPete: Our department will continue to support the traveling public. If your Southwest flight was delayed or canceled, and you… — PolitiTweet.org
TransportationGov @USDOT
RT @SecretaryPete: Earlier this year, we secured written agreements from US carriers (including Southwest) for better customer service for… — PolitiTweet.org
TransportationGov @USDOT
RT @SecretaryPete: A week since the storm hit, every airline but one has recovered. Overall we’re seeing around 3% of flights canceled, exc… — PolitiTweet.org
TransportationGov @USDOT
If you have questions about what your rights are as a passenger, be sure to also visit our Airline Customer Service Dashboard. https://t.co/twqxhb6EIH — PolitiTweet.org
TransportationGov @USDOT
Southwest Airlines has opened a self-service tool to help travelers impacted by their travel disruptions. If your flight has been significantly delayed or canceled, visit their website to request a refund and other services you are entitled to. https://t.co/74EUSLoNLP — PolitiTweet.org
TransportationGov @USDOT
When a flight is canceled or severely delayed and it’s the airline’s fault, they are responsible for taking care of the customer. Southwest needs to make good on its promise to travelers. https://t.co/Cs9ZqozYwj — PolitiTweet.org
TransportationGov @USDOT
If you are experiencing difficulties in your travel, you can visit our Office of Aviation Consumer Protection's website to learn more about your rights and file a complaint if needed: https://t.co/NM286CEShz — PolitiTweet.org
TransportationGov @USDOT
Southwest’s customer service plan commits the airline to providing meal vouchers and hotels where available to passengers who are experiencing significant delays and cancelations. Read the plan here: https://t.co/2vmG9v9nK5 — PolitiTweet.org
TransportationGov @USDOT
This afternoon, @SecretaryPete spoke with union leaders and the CEO of Southwest Airlines to convey the Department’s expectation that Southwest meet its obligations to passengers and workers and take steps to prevent a situation like this from happening again. — PolitiTweet.org
TransportationGov @USDOT
You can read Southwest’s customer service plan here: https://t.co/2vmG9v9nK5 — PolitiTweet.org
TransportationGov @USDOT
USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan. — PolitiTweet.org
TransportationGov @USDOT
Happy Kwanzaa to all who celebrate! We wish you and your loved ones wisdom and joy today. https://t.co/dUBDtgAZCJ — PolitiTweet.org
TransportationGov @USDOT
Wishing a festive and Merry Christmas to all who celebrate. Tis' the season!🎄 Happy Holidays! https://t.co/koFVPU0wpQ — PolitiTweet.org
TransportationGov @USDOT
RT @SecretaryPete: Severe weather across the country led to more than 20% of flights being canceled yesterday. Impacts continue today but F… — PolitiTweet.org
TransportationGov @USDOT
Thank you to all the transportation workers across the country that are working through the holidays to get gifts to homes and Americans to their loved ones safely. We are grateful for you! 🚆✈️🚍🚘🚚🚢 — PolitiTweet.org
TransportationGov @USDOT
RT @flymemphis: MEM’s new Consolidated Deicing Facility is really getting a workout today! ❄️ The airport remained open throughout the wea… — PolitiTweet.org
TransportationGov @USDOT
As temperatures plummet, conditions at many airports worsen. We’re seeing a spike in cancellations and delays, so be sure to check your flight status before leaving for the airport and stay safe. https://t.co/Y0GCu04tpb — PolitiTweet.org
TransportationGov @USDOT
RT @SecretaryPete: Appreciate Dale, a professional truck driver with over 30 years experience, inviting me to ride with him hear his though… — PolitiTweet.org
TransportationGov @USDOT
We announced a $27.5M loan to improve the South Shore Line between Gary & Michigan City, Indiana. The project will add 18mi of double tracking & eliminate 13 at-grade crossings – improving safety & cutting travel time by 1/3 from Michigan City to Chicago. https://t.co/rszQdeLetQ — PolitiTweet.org
TransportationGov @USDOT
RT @SecretaryPete: Our Department is proud to work tirelessly on behalf of air travelers to get them the refunds they’re due. Had a chanc… — PolitiTweet.org
TransportationGov @USDOT
We announced a $35M loan to improve the South Shore Line between Gary & Michigan City, Indiana. The project will add 18 mi of double tracking & eliminate 13 at-grade crossings – improving safety & cutting travel time by 1/3 from Michigan City to Chicago. https://t.co/rszQdetDCi — PolitiTweet.org
TransportationGov @USDOT
The NEC is our nation's busiest passenger rail corridor with 2 million annual trips taken by commuters and intercity riders. This historic investment will help reverse decades of neglect and bring safer, faster and more reliable rail along the East Coast. https://t.co/zCyOTedOVI — PolitiTweet.org
TransportationGov @USDOT
Say it ain’t snow. It’s the Winter Solstice! It’s the longest night 🌙 of the season and a friendly reminder to make sure you prepare your vehicle for winter weather. https://t.co/ltZish39Y5 — PolitiTweet.org
TransportationGov @USDOT
RT @SecretaryPete: So proud of our hard-working team of 55,000+ public servants at USDOT. Spent some time celebrating all that we've got do… — PolitiTweet.org
