TransportationGov

@USDOT ↗

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Last Checked Jan. 28, 2023

Created

Tue Dec 27 02:06:24 +0000 2022

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TransportationGov @USDOT

You can read Southwest’s customer service plan here: https://t.co/2vmG9v9nK5 — PolitiTweet.org

Posted Dec. 27, 2022

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TransportationGov @USDOT

USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan. — PolitiTweet.org

Posted Dec. 27, 2022

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TransportationGov @USDOT

This afternoon, @SecretaryPete spoke with union leaders and the CEO of Southwest Airlines to convey the Department’s expectation that Southwest meet its obligations to passengers and workers and take steps to prevent a situation like this from happening again. — PolitiTweet.org

Posted Dec. 27, 2022