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Walt Mossberg @waltmossberg
@OneKindOfBlue @raju @clockwerks @donohoe That’s exactly my point (you did read the whole tweet, right?) - all subscribers should be heard. All should get better customer support, and clear, proactive communications. — PolitiTweet.org
Walt Mossberg @waltmossberg
@raju @clockwerks @donohoe 2/ I recently complained to a big publisher about multiple sign-in problems I had with them. Someone in authority there worked with me to solve what they could. I still have to sign in too often, but I feel heard. All customers should be heard and told what’s going on. — PolitiTweet.org
Walt Mossberg @waltmossberg
@clockwerks @raju @donohoe @newsgeist Great idea. — PolitiTweet.org
Walt Mossberg @waltmossberg
@raju @clockwerks @donohoe 1/ Raju is right, IMO, Trei. Communication with subscribers isn’t a technical solution, but it is a sign of concern for customer satisfaction. And it might lead to broader pressure on the platforms for some sort of verified cross-app token. — PolitiTweet.org
Walt Mossberg @waltmossberg
@donohoe @raju @nytimes This is like a subway operator whining that being on the promised schedule is hard because of problems X,Y & Z caused by some other bureaucracy. Customers don’t want to hear that. They want it fixed. — PolitiTweet.org
Walt Mossberg @waltmossberg
@donohoe @raju @nytimes Sorry to be late on this, but Raju is 1000% correct. Yes, we get the technical difficulties publishers always cite. But that’s not our problem and it’s not a good excuse. You’re taking our money and we expect you to recognize us as subscribers wherever we link from. Period. — PolitiTweet.org
Walt Mossberg @waltmossberg
@Nicolas_Colin @LemieuxLGM @karaswisher Yes. That was well known and was presumably the inspiration for that bit in the show. — PolitiTweet.org
Walt Mossberg @waltmossberg
@mslopatto This is great. — PolitiTweet.org
Walt Mossberg @waltmossberg
Right again, Tony. — PolitiTweet.org
Tony Fadell @tfadell
There are times when age/experience is a definite advantage! Remember though to make sure your team is always mult… https://t.co/pKVM9vmMRQ
Walt Mossberg @waltmossberg
@stevesi Wow. End of an era. Though I didn’t live there, I visited this store many times. @dangillmor and I were just discussing its steep decline the other day. — PolitiTweet.org
Walt Mossberg @waltmossberg
@verge I see the historical significance of the Walkman. But, to me, it epitomizes a high point in the period before software really mattered. Sony didn’t get software. So I see it as more of an evolution of the transistor radio than a precursor to the iPod, which was a tiny computer. — PolitiTweet.org
Walt Mossberg @waltmossberg
The great Ted Williams, one of the finest baseball players ever, was born this day in 1918. He was the last player to hit .400 in a season, a record that has stood since 1941. Not to mention all the amazing stats listed below. https://t.co/NZ4t5Rr8US — PolitiTweet.org
Only In Boston @OnlyInBOS
19× All-Star. 2× AL MVP. 2× Triple Crown. 6× AL Batting Champion. 2654 Hits. 521 Home Runs. .344 Batting Av… https://t.co/LpJxQoFonV
Walt Mossberg @waltmossberg
@raju @nytimes I am all in favor of bolstering subscriptions. But not until subscription publications can remember you’re a paid subscriber when you click on a link from social media, or another web site. Too many of them make you sign in again and again. Bad customer experience hurts them. — PolitiTweet.org
Walt Mossberg @waltmossberg
@carolmcc13 Wow. Where exactly is this? — PolitiTweet.org
Walt Mossberg @waltmossberg
We were fortunate enough to attend tonight’s @waitwait live show at Wolf Trap with @chefjoseandres as the guest. And, @petersagal, you are right. He was amazing both onstage and backstage afterwards. (I should mention that we also loved the rest of the show too. Thanks.) — PolitiTweet.org
Peter Sagal @petersagal
Seriously. He was an absolute delight on the show, effusive and gracious backstage, and stayed after for an hour to… https://t.co/RR78JNen1W
Walt Mossberg @waltmossberg
We were fortunate enough to attend tonight’s @waitwait live show at Wolf Trap with Chef José Andres as the guest. And, @petersagal, you are right. He was amazing both onstage and backstage afterwards. (I should mention that we also loved the rest of the show too. Thanks.) — PolitiTweet.org
Peter Sagal @petersagal
Seriously. He was an absolute delight on the show, effusive and gracious backstage, and stayed after for an hour to… https://t.co/RR78JNen1W
Walt Mossberg @waltmossberg
The show was great! https://t.co/oCy9rDPFLj — PolitiTweet.org
Walt Mossberg @waltmossberg
@KevinBa17113993 @LaurenGoode @WIRED I’m still confused. I assume everyone will have to buy new routers to use it? — PolitiTweet.org
Walt Mossberg @waltmossberg
Getting ready to see @NPR’s @waitwait live at beautiful Wolf Trap outside D.C. with @petersagal and team on a gorgeous evening. https://t.co/ArMKQtSqmH — PolitiTweet.org
Walt Mossberg @waltmossberg
@mitkw @backlon Right. He’s busy at @Numenta, with his fabulous longtime business partner, Donna Dubinsky, also of Palm fame. — PolitiTweet.org
Walt Mossberg @waltmossberg
@backlon Your point about the cloud and the fact that it wasn’t foreseen as the primary data store in the mid-2000s, is excellent. And you don’t need to apologize for talking about Palm. The Pilot, the Treo and webOS were all seminal developments in personal tech. — PolitiTweet.org
Walt Mossberg @waltmossberg
RT @backlon: Hey hi DeX what’s that a computing concept vaguely related to a piece of Palm history WHY YES I DO OWN A FOLEO LET ME MAKE A V… — PolitiTweet.org
Walt Mossberg @waltmossberg
@backlon @sozialpr You’d have to also include Apple’s Continuity. https://t.co/4HNxNbhnD4 — PolitiTweet.org
Walt Mossberg @waltmossberg
@backlon As the guy who agreed to let Palm launch the Foleo at the D conference, I highly recommend this video. I was also a big PalmPilot and Treo supporter in my columns and my life and I knew and admired Palm co-founder Jeff Hawkins, the most under-appreciated genius in tech history. — PolitiTweet.org
Walt Mossberg @waltmossberg
@BradSmi @karaswisher I wish I still had one, Brad. Kara? — PolitiTweet.org
Walt Mossberg @waltmossberg
@HeyHeyESJ @JohnPaczkowski @LaurenGoode My wife (who you all know is smarter than me) refuses to buy anything larger than her SE. And she uses it a lot. — PolitiTweet.org
Walt Mossberg @waltmossberg
@karaswisher @MikeIsaac Will he wear it at book signings? — PolitiTweet.org
Walt Mossberg @waltmossberg
@jhaverinator Of course not, anymore. — PolitiTweet.org
Walt Mossberg @waltmossberg
@andrewhermalyn First, I’d have to find another one. DM me. — PolitiTweet.org
Walt Mossberg @waltmossberg
RT @soledadobrien: This times 1 million. https://t.co/N6Qr4iBa0L — PolitiTweet.org
