MTA

@MTA ↗

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Last Checked March 21, 2023

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Thu Dec 08 21:44:54 +0000 2022

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MTA @MTA

Agents will be outside the booth providing wayfinding assistance, assistance with fare machines and OMNY support, assisting riders with disabilities, reporting quality-of-life issues throughout the station, and more. — PolitiTweet.org

Posted Dec. 8, 2022

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MTA @MTA

The way people use our system is changing. That's why we're excited to announce that beginning next year, we're bringing station agents out of booths to better serve the needs of our riders. https://t.co/66AlAC1wio — PolitiTweet.org

Posted Dec. 8, 2022

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MTA @MTA

You'll begin seeing some agents outside their booths in early 2023 while we continue to train employees on enhanced customer service practices and OMNY equipment. — PolitiTweet.org

Posted Dec. 8, 2022