{"id": 495277212925702144, "lang": "en", "text": "@CarsaScheas I understand that you did get to talk to one of our employees.  Were you satisfied with how they handled your call?", "urls": [], "user": {"id": 80043645}, "id_str": "495277212925702144", "source": "<a href=\"http://twitter.com/#!/download/ipad\" rel=\"nofollow\">Twitter for iPad</a>", "deleted": false, "hashtags": [], "retrieved": "2017-02-07--12-34-58", "created_at": "Fri Aug 01 18:37:44 +0000 2014", "user_mentions": [{"id": 480697838, "name": "Carrie TOMBson", "screen_name": "CarsaScheas"}], "legacy_imported": true, "in_reply_to_user_id": 480697838, "in_reply_to_status_id": 495251864695615488, "in_reply_to_screen_name": "CarsaScheas"}