{"id": 776472836101836800, "lang": "en", "text": "@allcock_carrie not your failure Carrie, it's theirs. Hold your head high. HMRC told me today that extra staff will shorten wait for claims.", "urls": [], "user": {"id": 797881488}, "id_str": "776472836101836800", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-17--20-11-01", "created_at": "Thu Sep 15 17:28:44 +0000 2016", "retweet_count": 1, "user_mentions": [], "legacy_imported": true}