{"id": 767703124643545088, "lang": "en", "text": "RT @ClacksHour: On #ClacksHour this week - Customer Reviews. How do you encourage good customer feedback, how do you deal with bad reviews\u2026", "urls": [], "user": {"id": 797881488}, "id_str": "767703124643545088", "source": "<a href=\"http://twitter.com/download/iphone\" rel=\"nofollow\">Twitter for iPhone</a>", "deleted": false, "hashtags": [{"text": "ClacksHour"}], "retrieved": "2018-06-18--04-34-23", "created_at": "Mon Aug 22 12:41:02 +0000 2016", "retweet_count": 2, "user_mentions": [{"id": 2384252774, "name": "#ClacksHour", "screen_name": "ClacksHour"}], "legacy_imported": true, "retweeted_status": {"id": 766628075517911040, "lang": "en", "text": "On #ClacksHour this week - Customer Reviews. How do you encourage good customer feedback, how do you deal with bad reviews @TripAdvisor etc", "urls": [], "user": {"id": 2384252774}, "id_str": "766628075517911040", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "hashtags": [{"text": "ClacksHour"}], "created_at": "Fri Aug 19 13:29:11 +0000 2016", "retweet_count": 2, "user_mentions": [{"id": 16365636, "name": "TripAdvisor", "screen_name": "TripAdvisor"}]}}