{"id": 829797086166138881, "lang": "en", "text": "The lines are busy, but our @BOS311 staff are prepared to help anyone who calls in with questions or requests.\u2026 https://t.co/OmIj5lxOsC", "urls": [{"url": "https://t.co/OmIj5lxOsC", "expanded_url": "https://twitter.com/i/web/status/829797086166138881"}], "user": {"id": 77764733}, "id_str": "829797086166138881", "source": "<a href=\"http://www.hootsuite.com\" rel=\"nofollow\">Hootsuite</a>", "deleted": false, "hashtags": [], "retrieved": "2018-01-29--06-05-34", "truncated": true, "created_at": "Thu Feb 09 21:00:16 +0000 2017", "retweet_count": 33, "user_mentions": [{"id": 54988729, "name": "Boston 311", "screen_name": "BOS311"}], "favorite_count": 70, "legacy_imported": true}