{"id": 996487281577021443, "lang": "en", "text": "@lulubee95 Hi, Zo\u00e9 -- we are sorry to hear you experienced this. Can you DM us about your concern and provide addit\u2026 https://t.co/7Q9GCfveuv", "urls": [{"url": "https://t.co/7Q9GCfveuv", "expanded_url": "https://twitter.com/i/web/status/996487281577021443"}], "user": {"id": 66379182}, "id_str": "996487281577021443", "source": "<a href=\"http://www.conversocial.com\" rel=\"nofollow\">Conversocial</a>", "deleted": false, "hashtags": [], "retrieved": "2018-05-24--04-12-38", "truncated": true, "created_at": "Tue May 15 20:27:36 +0000 2018", "user_mentions": [{"id": 328844892, "name": "Zo\u00e9 Ricketts", "screen_name": "lulubee95"}], "legacy_imported": true, "in_reply_to_user_id": 328844892, "in_reply_to_status_id": 996472441978408960, "in_reply_to_screen_name": "lulubee95"}