{"id": 979378784515379200, "geo": null, "lang": "en", "text": "I totally agree, Maleek. I think it is outrageous that customers should have to wait for a refund when we have let\u2026 https://t.co/Dibgcg8AsL", "user": {"id": 66379182, "url": "http://www.mta.info", "lang": "en", "name": "NYCT Subway", "id_str": "66379182", "location": "New York City", "verified": true, "following": null, "protected": false, "time_zone": "Eastern Time (US & Canada)", "created_at": "Mon Aug 17 15:28:03 +0000 2009", "utc_offset": -14400, "description": "Official source for news and service change information for MTA NYC Transit subway service. Monitored 24/7. Emergency call 911.", "geo_enabled": true, "screen_name": "NYCTSubway", "listed_count": 3976, "friends_count": 294, "is_translator": false, "notifications": null, "statuses_count": 252915, "default_profile": false, "followers_count": 919783, "translator_type": "none", "favourites_count": 1489, "profile_image_url": "http://pbs.twimg.com/profile_images/902288411280760832/IU1D9DJd_normal.jpg", "profile_banner_url": "https://pbs.twimg.com/profile_banners/66379182/1505248510", "profile_link_color": "000003", "profile_text_color": "0A070F", "follow_request_sent": null, "contributors_enabled": false, "default_profile_image": false, "profile_background_tile": true, "profile_image_url_https": "https://pbs.twimg.com/profile_images/902288411280760832/IU1D9DJd_normal.jpg", "profile_background_color": "000000", "profile_sidebar_fill_color": "F0D108", "profile_background_image_url": "http://pbs.twimg.com/profile_background_images/127784203/Twitter_NYCTSubwayScoop2010.JPG", "profile_sidebar_border_color": "FFFFFF", "profile_use_background_image": true, "profile_background_image_url_https": "https://pbs.twimg.com/profile_background_images/127784203/Twitter_NYCTSubwayScoop2010.JPG"}, "place": null, "id_str": "979378784515379200", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "entities": {"urls": [{"url": "https://t.co/Dibgcg8AsL", "indices": [116, 139], "display_url": "twitter.com/i/web/status/9\u2026", "expanded_url": "https://twitter.com/i/web/status/979378784515379200"}], "symbols": [], "hashtags": [], "user_mentions": []}, "favorited": false, "retrieved": "2018-03-29--15-24-33", "retweeted": false, "truncated": true, "created_at": "Thu Mar 29 15:24:32 +0000 2018", "coordinates": null, "quote_count": 0, "reply_count": 0, "contributors": null, "filter_level": "low", "timestamp_ms": "1522337072863", "quoted_status": {"id": 979378278812307457, "geo": null, "lang": "en", "text": "#AskNYCT why cant the tellers just issue you a new card when the horribly ineffecient machines take your money? why\u2026 https://t.co/tTFzoOxcpp", "user": {"id": 312408715, "url": null, "lang": "en", "name": "Maleek", "id_str": "312408715", "location": "Brooklyn, NY", "verified": false, "following": null, "protected": false, "time_zone": "Central Time (US & Canada)", "created_at": "Tue Jun 07 02:36:32 +0000 2011", "utc_offset": -18000, "description": "A September Virgo |Creator |Healer |MassageTherapist |AromaTherapist |Herbal Enthusiast |Jokester |UniverseConnected |Sofa King Cool |#TipyourMT", "geo_enabled": false, "screen_name": "IriseStillKing", "listed_count": 19, "friends_count": 799, "is_translator": false, "notifications": null, "statuses_count": 31572, "default_profile": false, "followers_count": 370, "translator_type": "none", "favourites_count": 74, "profile_image_url": "http://pbs.twimg.com/profile_images/902596875752169472/EPzn0UZz_normal.jpg", "profile_banner_url": "https://pbs.twimg.com/profile_banners/312408715/1449026118", "profile_link_color": "0084B4", "profile_text_color": "333333", "follow_request_sent": null, "contributors_enabled": false, "default_profile_image": false, "profile_background_tile": true, "profile_image_url_https": "https://pbs.twimg.com/profile_images/902596875752169472/EPzn0UZz_normal.jpg", "profile_background_color": "C0DEED", "profile_sidebar_fill_color": "DDEEF6", "profile_background_image_url": "http://pbs.twimg.com/profile_background_images/352760106/AD.jpg", "profile_sidebar_border_color": "C0DEED", "profile_use_background_image": true, "profile_background_image_url_https": "https://pbs.twimg.com/profile_background_images/352760106/AD.jpg"}, "place": null, "id_str": "979378278812307457", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "entities": {"urls": [{"url": "https://t.co/tTFzoOxcpp", "indices": [117, 140], "display_url": "twitter.com/i/web/status/9\u2026", "expanded_url": "https://twitter.com/i/web/status/979378278812307457"}], "symbols": [], "hashtags": [{"text": "AskNYCT", "indices": [0, 8]}], "user_mentions": []}, "favorited": false, "retweeted": false, "truncated": true, "created_at": "Thu Mar 29 15:22:32 +0000 2018", "coordinates": null, "quote_count": 0, "reply_count": 0, "contributors": null, "filter_level": "low", "retweet_count": 0, "extended_tweet": {"entities": {"urls": [], "symbols": [], "hashtags": [{"text": "AskNYCT", "indices": [0, 8]}], "user_mentions": []}, "full_text": "#AskNYCT why cant the tellers just issue you a new card when the horribly ineffecient machines take your money? why do we have to mail out a form and wait a month for something they should be able to issue you immediately?", "display_text_range": [0, 222]}, "favorite_count": 0, "is_quote_status": false, "in_reply_to_user_id": null, "in_reply_to_status_id": null, "in_reply_to_screen_name": null, "in_reply_to_user_id_str": null, "in_reply_to_status_id_str": null}, "retweet_count": 0, "extended_tweet": {"entities": {"urls": [{"url": "https://t.co/AGwG5Curtw", "indices": [252, 275], "display_url": "twitter.com/IriseStillKing\u2026", "expanded_url": "https://twitter.com/IriseStillKing/status/979378278812307457"}], "symbols": [], "hashtags": [{"text": "AskNYCT", "indices": [239, 247]}], "user_mentions": []}, "full_text": "I totally agree, Maleek. I think it is outrageous that customers should have to wait for a refund when we have let them down. It will take a bit of time, but we're working to change procedures so that problems can be resolved on the spot. #AskNYCT ^AB https://t.co/AGwG5Curtw", "display_text_range": [0, 251]}, "favorite_count": 0, "is_quote_status": true, "legacy_imported": true, "quoted_status_id": 979378278812307457, "display_text_range": [0, 140], "possibly_sensitive": false, "in_reply_to_user_id": null, "quoted_status_id_str": "979378278812307457", "in_reply_to_status_id": null, "in_reply_to_screen_name": null, "in_reply_to_user_id_str": null, "in_reply_to_status_id_str": null}