{"id": 1064768382132781056, "lang": "en", "text": "@nel4115 Good Morning, Nel. We do not have a time frame at this time but has been escalated to the IT department fo\u2026 https://t.co/aMeUtb4y5D", "urls": [{"url": "https://t.co/aMeUtb4y5D", "expanded_url": "https://twitter.com/i/web/status/1064768382132781056"}], "user": {"id": 66379182}, "id_str": "1064768382132781056", "source": "<a href=\"http://www.conversocial.com\" rel=\"nofollow\">Conversocial</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-22--05-31-06", "truncated": true, "created_at": "Tue Nov 20 06:32:19 +0000 2018", "user_mentions": [{"id": 14249392, "name": "nel", "screen_name": "nel4115"}], "legacy_imported": true, "in_reply_to_user_id": 14249392, "in_reply_to_status_id": 1064767330029355008, "in_reply_to_screen_name": "nel4115"}