{"id": 1064680092754984960, "lang": "en", "text": "@Erinn_Conlon Good evening, Erinn. Thank you for letting us know about the inoperable display. We will escalate it\u2026 https://t.co/ni6wcxBCVB", "urls": [{"url": "https://t.co/ni6wcxBCVB", "expanded_url": "https://twitter.com/i/web/status/1064680092754984960"}], "user": {"id": 66379182}, "id_str": "1064680092754984960", "source": "<a href=\"http://www.conversocial.com\" rel=\"nofollow\">Conversocial</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-22--05-31-06", "truncated": true, "created_at": "Tue Nov 20 00:41:29 +0000 2018", "user_mentions": [{"id": 124018037, "name": "Erinn Conlon", "screen_name": "Erinn_Conlon"}], "legacy_imported": true, "in_reply_to_user_id": 124018037, "in_reply_to_status_id": 1064677692363157507, "in_reply_to_screen_name": "Erinn_Conlon"}