{"id": 1064171899217985536, "lang": "en", "text": "@notwenbnow Good Morning Kevin- Sorry for the trouble. We are working to improve our communication with customers.\u2026 https://t.co/mKybr9si5O", "urls": [{"url": "https://t.co/mKybr9si5O", "expanded_url": "https://twitter.com/i/web/status/1064171899217985536"}], "user": {"id": 66379182}, "id_str": "1064171899217985536", "source": "<a href=\"http://www.conversocial.com\" rel=\"nofollow\">Conversocial</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-22--05-31-06", "truncated": true, "created_at": "Sun Nov 18 15:02:06 +0000 2018", "user_mentions": [{"id": 939636313782980609, "name": "Kevin", "screen_name": "notwenbnow"}], "legacy_imported": true, "in_reply_to_user_id": 939636313782980609, "in_reply_to_status_id": 1064013582579453952, "in_reply_to_screen_name": "notwenbnow"}