{"id": 1063853296182538240, "lang": "en", "text": "@acsarabia Hi Alexandra, we're sorry to hear that. What are riders having trouble with? ^EH", "urls": [], "user": {"id": 66379182}, "id_str": "1063853296182538240", "source": "<a href=\"http://www.conversocial.com\" rel=\"nofollow\">Conversocial</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-22--05-31-07", "created_at": "Sat Nov 17 17:56:05 +0000 2018", "user_mentions": [{"id": 309449447, "name": "Alexandra Sarabia", "screen_name": "acsarabia"}], "legacy_imported": true, "in_reply_to_user_id": 309449447, "in_reply_to_status_id": 1063853093308252160, "in_reply_to_screen_name": "acsarabia"}