{"id": 1063810776744501249, "lang": "en", "text": "@ShantaCovington Hi Shanta - we've had a series of incidents pop up this morning that have impacted service across\u2026 https://t.co/VMlHaQIf4Q", "urls": [{"url": "https://t.co/VMlHaQIf4Q", "expanded_url": "https://twitter.com/i/web/status/1063810776744501249"}], "user": {"id": 66379182}, "id_str": "1063810776744501249", "source": "<a href=\"http://www.conversocial.com\" rel=\"nofollow\">Conversocial</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-22--05-31-07", "truncated": true, "created_at": "Sat Nov 17 15:07:08 +0000 2018", "user_mentions": [{"id": 87333533, "name": "Shanta Covington", "screen_name": "ShantaCovington"}], "legacy_imported": true, "in_reply_to_user_id": 87333533, "in_reply_to_status_id": 1063800182943481858, "in_reply_to_screen_name": "ShantaCovington"}