{"id": 1023425348715925504, "lang": "en", "text": "@CarmenMackins Hi, Carmen. We do apologize for the manner in which you was treated. We will for this information to\u2026 https://t.co/tCRd974QhG", "urls": [{"url": "https://t.co/tCRd974QhG", "expanded_url": "https://twitter.com/i/web/status/1023425348715925504"}], "user": {"id": 66379182}, "id_str": "1023425348715925504", "source": "<a href=\"http://www.conversocial.com\" rel=\"nofollow\">Conversocial</a>", "deleted": false, "hashtags": [], "retrieved": "2018-08-02--02-30-42", "truncated": true, "created_at": "Sun Jul 29 04:29:52 +0000 2018", "user_mentions": [{"id": 1878138673, "name": "Carmen M.", "screen_name": "CarmenMackins"}], "legacy_imported": true, "in_reply_to_user_id": 1878138673, "in_reply_to_status_id": 1023422350543540224, "in_reply_to_screen_name": "CarmenMackins"}