{"id": 567735144950546432, "lang": "en", "text": "@mlo22 We are so sorry to hear this. Can you please send us a DM with your contact information and a few details?", "urls": [], "user": {"id": 633797941}, "id_str": "567735144950546432", "source": "<a href=\"http://www.hootsuite.com\" rel=\"nofollow\">Hootsuite</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-23--13-16-41", "created_at": "Tue Feb 17 17:19:41 +0000 2015", "user_mentions": [{"id": 21505014, "name": "Mari", "screen_name": "mlo22"}], "legacy_imported": true, "in_reply_to_user_id": 21505014, "in_reply_to_status_id": 567724474267484160, "in_reply_to_screen_name": "mlo22"}