{"id": 970451707732877316, "lang": "en", "text": "@JohnLMacFarlane That\u2019s the @united motto, John: \u201cUnbelievable arrogance coupled with zero empathy.\u201d", "urls": [], "user": {"id": 5746452}, "id_str": "970451707732877316", "source": "<a href=\"http://twitter.com/#!/download/ipad\" rel=\"nofollow\">Twitter for iPad</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-02--13-49-57", "created_at": "Mon Mar 05 00:11:31 +0000 2018", "retweet_count": 1, "user_mentions": [{"id": 226933619, "name": "John MacFarlane", "screen_name": "JohnLMacFarlane"}, {"id": 260907612, "name": "United Airlines", "screen_name": "united"}], "favorite_count": 13, "legacy_imported": true, "in_reply_to_user_id": 226933619, "in_reply_to_status_id": 970440057214529536, "in_reply_to_screen_name": "JohnLMacFarlane"}