{"id": 371795324219584512, "lang": "en", "text": "@MyWorkOfHeart I'm so sorry you had a bad experience. We'd love to make it up to you. Could you please reply or DM with your seat/section?", "urls": [], "user": {"id": 52181087}, "id_str": "371795324219584512", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2017-07-30--01-40-27", "created_at": "Mon Aug 26 00:44:47 +0000 2013", "user_mentions": [{"id": 17381228, "name": "Heather Crow Nelson", "screen_name": "MyWorkOfHeart"}], "legacy_imported": true, "in_reply_to_user_id": 17381228, "in_reply_to_status_id": 371791034990075904, "in_reply_to_screen_name": "MyWorkOfHeart"}