{"id": 560178033035079681, "lang": "en", "text": "@MonicaRicci  Please send your contact information if you continue to experience issues and a team member will assist you.  Thanks!", "urls": [], "user": {"id": 47437206}, "id_str": "560178033035079681", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2018-05-30--10-54-02", "created_at": "Tue Jan 27 20:50:25 +0000 2015", "user_mentions": [{"id": 14430088, "name": "Monica Ricci", "screen_name": "MonicaRicci"}], "legacy_imported": true, "in_reply_to_user_id": 14430088, "in_reply_to_status_id": 559894677701558272, "in_reply_to_screen_name": "MonicaRicci"}