{"id": 1409028075191377925, "geo": null, "lang": "en", "text": "We couldn't get you on the phone, so we went to one of your stores physically &amp; opened a new account (for 3 days) t\u2026 https://t.co/2dxTugIqqR", "user": {"id": 454099919, "url": "http://www.facebook.com/amb.mcfaul", "lang": null, "name": "Michael McFaul", "id_str": "454099919", "location": "Stanford, California", "verified": true, "following": null, "protected": false, "time_zone": null, "created_at": "Tue Jan 03 16:36:02 +0000 2012", "utc_offset": null, "description": "Professor.  http://michaelmcfaul.com/", "geo_enabled": false, "screen_name": "McFaul", "listed_count": 5276, "friends_count": 1697, "is_translator": false, "notifications": null, "statuses_count": 97294, "default_profile": false, "followers_count": 564902, "translator_type": "none", "favourites_count": 41133, "profile_image_url": "http://pbs.twimg.com/profile_images/640815361638535169/L5CJEZkw_normal.jpg", "profile_banner_url": "https://pbs.twimg.com/profile_banners/454099919/1607246174", "profile_link_color": "1B95E0", "profile_text_color": "333333", "follow_request_sent": null, "contributors_enabled": false, "default_profile_image": false, "withheld_in_countries": [], "profile_background_tile": false, "profile_image_url_https": "https://pbs.twimg.com/profile_images/640815361638535169/L5CJEZkw_normal.jpg", "profile_background_color": "C0DEED", "profile_sidebar_fill_color": "DDEEF6", "profile_background_image_url": "http://abs.twimg.com/images/themes/theme1/bg.png", "profile_sidebar_border_color": "C0DEED", "profile_use_background_image": false, "profile_background_image_url_https": "https://abs.twimg.com/images/themes/theme1/bg.png"}, "place": null, "id_str": "1409028075191377925", "source": "<a href=\"https://mobile.twitter.com\" rel=\"nofollow\">Twitter Web App</a>", "entities": {"urls": [{"url": "https://t.co/2dxTugIqqR", "indices": [121, 144], "display_url": "twitter.com/i/web/status/1\u2026", "expanded_url": "https://twitter.com/i/web/status/1409028075191377925"}], "symbols": [], "hashtags": [], "user_mentions": []}, "favorited": false, "retweeted": false, "truncated": true, "created_at": "Sun Jun 27 05:57:26 +0000 2021", "coordinates": null, "quote_count": 0, "reply_count": 0, "contributors": null, "filter_level": "low", "timestamp_ms": "1624773446258", "quoted_status": {"id": 1408966906346934272, "geo": null, "lang": "en", "text": "@McFaul Hey there, I am sorry to hear about your experience with the TV. We would be happy to troubleshoot with you\u2026 https://t.co/KDIBnx0po5", "user": {"id": 14104847, "url": "http://forums.xfinity.com/", "lang": null, "name": "XfinitySupport", "id_str": "14104847", "location": "Philadelphia, PA", "verified": true, "following": null, "protected": false, "time_zone": null, "created_at": "Sun Mar 09 00:57:16 +0000 2008", "utc_offset": null, "description": "Hi! \ud83d\udc4b Welcome to your official support team @Xfinity.\nNeed to connect? Our experts are here for you live 24/7/365.", "geo_enabled": false, "screen_name": "XfinitySupport", "listed_count": 2100, "friends_count": 146328, "is_translator": false, "notifications": null, "statuses_count": 1157645, "default_profile": false, "followers_count": 206205, "translator_type": "none", "favourites_count": 36, "profile_image_url": "http://pbs.twimg.com/profile_images/1399745401410961409/q7zRoHik_normal.jpg", "profile_banner_url": "https://pbs.twimg.com/profile_banners/14104847/1622560285", "profile_link_color": "509902", "profile_text_color": "000000", "follow_request_sent": null, "contributors_enabled": false, "default_profile_image": false, "withheld_in_countries": [], "profile_background_tile": false, "profile_image_url_https": "https://pbs.twimg.com/profile_images/1399745401410961409/q7zRoHik_normal.jpg", "profile_background_color": "9BE3F5", "profile_sidebar_fill_color": "E0E0E0", "profile_background_image_url": "http://abs.twimg.com/images/themes/theme1/bg.png", "profile_sidebar_border_color": "000000", "profile_use_background_image": true, "profile_background_image_url_https": "https://abs.twimg.com/images/themes/theme1/bg.png"}, "place": null, "id_str": "1408966906346934272", "source": "<a href=\"https://www.sprinklr.com\" rel=\"nofollow\">Sprinklr</a>", "entities": {"urls": [{"url": "https://t.co/KDIBnx0po5", "indices": [117, 140], "display_url": "twitter.com/i/web/status/1\u2026", "expanded_url": "https://twitter.com/i/web/status/1408966906346934272"}], "symbols": [], "hashtags": [], "user_mentions": [{"id": 454099919, "name": "Michael McFaul", "id_str": "454099919", "indices": [0, 7], "screen_name": "McFaul"}]}, "favorited": false, "retweeted": false, "truncated": true, "created_at": "Sun Jun 27 01:54:22 +0000 2021", "coordinates": null, "quote_count": 0, "reply_count": 0, "contributors": null, "filter_level": "low", "retweet_count": 0, "extended_tweet": {"entities": {"urls": [], "symbols": [], "hashtags": [], "user_mentions": [{"id": 454099919, "name": "Michael McFaul", "id_str": "454099919", "indices": [0, 7], "screen_name": "McFaul"}]}, "full_text": "@McFaul Hey there, I am sorry to hear about your experience with the TV. We would be happy to troubleshoot with you directly. Can you Dm us with your full name and full service address? -AG", "display_text_range": [8, 189]}, "favorite_count": 2, "is_quote_status": false, "display_text_range": [8, 140], "in_reply_to_user_id": 454099919, "in_reply_to_status_id": 1408966241667063808, "in_reply_to_screen_name": "McFaul", "in_reply_to_user_id_str": "454099919", "in_reply_to_status_id_str": "1408966241667063808"}, "retweet_count": 0, "extended_tweet": {"entities": {"urls": [], "symbols": [], "hashtags": [{"text": "DoBetter", "indices": [261, 270]}], "user_mentions": []}, "full_text": "We couldn't get you on the phone, so we went to one of your stores physically &amp; opened a new account (for 3 days) to correct for your errors today, not ours. In the 3rd decade of the 21st century, it shouldn't have to be so hard to pay heftily to watch tv. #DoBetter.", "display_text_range": [0, 271]}, "favorite_count": 0, "is_quote_status": true, "quoted_status_id": 1408966906346934272, "in_reply_to_user_id": null, "quoted_status_id_str": "1408966906346934272", "in_reply_to_status_id": null, "in_reply_to_screen_name": null, "in_reply_to_user_id_str": null, "quoted_status_permalink": {"url": "https://t.co/eCBsyxdoRt", "display": "twitter.com/XfinitySupport\u2026", "expanded": "https://twitter.com/XfinitySupport/status/1408966906346934272"}, "in_reply_to_status_id_str": null}