nilay patel

@reckless ↗

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Last Checked Nov. 19, 2020

Created

Wed Aug 19 16:19:07 +0000 2020

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406

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Twitter for iPhone

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nilay patel @reckless

Great moments in SaaS: my local ISP is currently hanging up tech support calls because it licenses call management services by number of calls and it’s gone over the limit. I know because that is... the customer-facing error message. :( — PolitiTweet.org

Posted Aug. 19, 2020 Hibernated

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nilay patel @reckless

Great moments in Saas: my local ISP is currently hanging up tech support calls because it licenses call management services by number of calls and it’s gone over the limit. I know because that is... the customer-facing error message. :( — PolitiTweet.org

Posted Aug. 19, 2020 Hibernated Just a Typo

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nilay patel @reckless

@reneritchie @gruber @civeljahim @__peterm__ I think the industry has pushed in that direction for any number of good and bad reasons, but it’s not like 1. You can negotiate a user agreement or 2. Find another product from a vendor that doesn’t have the exact same incentives as everyone else to behave the same way — PolitiTweet.org

Posted Aug. 19, 2020 Hibernated