{"id": 632210773981425665, "lang": "en", "text": "@fiw8 I have asked @RBKC_CS  to investigate. Please include an address. Thanks", "urls": [], "user": {"id": 3076039949}, "id_str": "632210773981425665", "source": "<a href=\"http://tweetli.st/\" rel=\"nofollow\">TweetList!</a>", "deleted": false, "hashtags": [], "retrieved": "2017-11-01--13-21-39", "created_at": "Fri Aug 14 15:22:49 +0000 2015", "user_mentions": [{"id": 31097219, "name": "Fi Wright", "screen_name": "fiw8"}, {"id": 755070331, "name": "RBKCCustomerService", "screen_name": "RBKC_CS"}], "legacy_imported": true, "in_reply_to_user_id": 31097219, "in_reply_to_status_id": 628994881785069568, "in_reply_to_screen_name": "fiw8"}