{"id": 783701329646612480, "lang": "en", "text": "Upgraded equipment will give customers more convenient options when conducting business in an effort to decrease the amount of time on hold", "urls": [], "user": {"id": 234141596}, "id_str": "783701329646612480", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-08--05-05-12", "created_at": "Wed Oct 05 16:12:12 +0000 2016", "user_mentions": [], "legacy_imported": true, "in_reply_to_user_id": 234141596, "in_reply_to_status_id": 783701038763274240, "in_reply_to_screen_name": "GovMalloyOffice"}