{"id": 542404115918114816, "lang": "en", "text": "Simple questions about plan benefits went unanswered on the phone and he was transferred several times.", "urls": [], "user": {"id": 219429281}, "id_str": "542404115918114816", "source": "<a href=\"https://about.twitter.com/products/tweetdeck\" rel=\"nofollow\">TweetDeck</a>", "deleted": false, "hashtags": [], "retrieved": "2017-02-23--18-03-20", "created_at": "Tue Dec 09 19:43:13 +0000 2014", "retweet_count": 1, "user_mentions": [], "favorite_count": 3, "legacy_imported": true}