{"id": 1590715673558261762, "geo": null, "lang": "en", "text": "@ndnwinn Hey there, we'd be more than happy to look into this with you and make sure we have you covered. Would you\u2026 https://t.co/zY26N4IRFN", "user": {"id": 20536157, "url": "https://about.google/", "lang": null, "name": "Google", "id_str": "20536157", "location": "Mountain View, CA", "verified": true, "following": null, "protected": false, "time_zone": null, "created_at": "Tue Feb 10 19:14:39 +0000 2009", "utc_offset": null, "description": "#HeyGoogle", "geo_enabled": true, "screen_name": "Google", "listed_count": 93838, "friends_count": 295, "is_translator": false, "notifications": null, "statuses_count": 170302, "default_profile": false, "followers_count": 27460727, "translator_type": "regular", "favourites_count": 3266, "profile_image_url": "http://pbs.twimg.com/profile_images/1455185376876826625/s1AjSxph_normal.jpg", "profile_banner_url": "https://pbs.twimg.com/profile_banners/20536157/1665599510", "profile_link_color": "0000CC", "profile_text_color": "000000", "follow_request_sent": null, "contributors_enabled": false, "default_profile_image": false, "withheld_in_countries": [], "profile_background_tile": true, "profile_image_url_https": "https://pbs.twimg.com/profile_images/1455185376876826625/s1AjSxph_normal.jpg", "profile_background_color": "FFFFFF", "profile_sidebar_fill_color": "EBEFF9", "profile_background_image_url": "http://abs.twimg.com/images/themes/theme1/bg.png", "profile_sidebar_border_color": "FFFFFF", "profile_use_background_image": true, "profile_background_image_url_https": "https://abs.twimg.com/images/themes/theme1/bg.png"}, "place": null, "id_str": "1590715673558261762", "source": "<a href=\"http://www.conversocial.com\" rel=\"nofollow\">Verint Messaging</a>", "entities": {"urls": [{"url": "https://t.co/zY26N4IRFN", "indices": [117, 140], "display_url": "twitter.com/i/web/status/1\u2026", "expanded_url": "https://twitter.com/i/web/status/1590715673558261762"}], "symbols": [], "hashtags": [], "user_mentions": [{"id": 857583633443508224, "name": "Nd Ngyn", "id_str": "857583633443508224", "indices": [0, 8], "screen_name": "ndnwinn"}]}, "favorited": false, "retweeted": false, "truncated": true, "created_at": "Thu Nov 10 14:39:05 +0000 2022", "coordinates": null, "quote_count": 0, "reply_count": 0, "contributors": null, "filter_level": "low", "timestamp_ms": "1668091145301", "retweet_count": 0, "extended_tweet": {"entities": {"urls": [], "symbols": [], "hashtags": [], "user_mentions": [{"id": 857583633443508224, "name": "Nd Ngyn", "id_str": "857583633443508224", "indices": [0, 8], "screen_name": "ndnwinn"}]}, "full_text": "@ndnwinn Hey there, we'd be more than happy to look into this with you and make sure we have you covered. Would you be able to DM us the case ID from the email? It's formatted like this: 0-0000000000000 Thanks for reaching out!\n\n-Sean", "display_text_range": [9, 234]}, "favorite_count": 0, "is_quote_status": false, "display_text_range": [9, 140], "in_reply_to_user_id": 857583633443508224, "in_reply_to_status_id": 1590633989471027200, "in_reply_to_screen_name": "ndnwinn", "in_reply_to_user_id_str": "857583633443508224", "in_reply_to_status_id_str": "1590633989471027200"}