{"id": 719917228611735552, "lang": "en", "text": "@Tracyfab  sorry to hear this, will raise with First &amp; particularly frustrating when they are adding services to other routes.", "urls": [], "user": {"id": 1978270322}, "id_str": "719917228611735552", "source": "<a href=\"http://twitter.com/#!/download/ipad\" rel=\"nofollow\">Twitter for iPad</a>", "deleted": false, "hashtags": [], "retrieved": "2017-07-19--09-21-44", "created_at": "Tue Apr 12 15:56:57 +0000 2016", "user_mentions": [{"id": 170376580, "name": "Tracy Lobley", "screen_name": "Tracyfab"}], "legacy_imported": true, "in_reply_to_user_id": 170376580, "in_reply_to_status_id": 719609397933162496, "in_reply_to_screen_name": "Tracyfab"}