{"id": 851507229241081856, "lang": "en", "text": "Dragging your customer down an aisle is disturbing, @united. You need a better explanation than an empty apology fo\u2026 https://t.co/bDrZaGR4DT", "urls": [{"url": "https://t.co/bDrZaGR4DT", "expanded_url": "https://twitter.com/i/web/status/851507229241081856"}], "user": {"id": 18695134}, "id_str": "851507229241081856", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2018-07-31--08-45-52", "truncated": true, "created_at": "Mon Apr 10 18:48:38 +0000 2017", "retweet_count": 180, "user_mentions": [{"id": 260907612, "name": "United Airlines", "screen_name": "united"}], "favorite_count": 472, "legacy_imported": true}