{"id": 821333754069323776, "lang": "en", "text": "Due to heavy traffic in SOS offices after holiday weekends, customers are encouraged to hop online to\u2026 https://t.co/2eKsWqC6QR", "urls": [{"url": "https://t.co/2eKsWqC6QR", "expanded_url": "https://twitter.com/i/web/status/821333754069323776"}], "user": {"id": 177927463}, "id_str": "821333754069323776", "source": "<a href=\"https://about.twitter.com/products/tweetdeck\" rel=\"nofollow\">TweetDeck</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-19--04-06-56", "truncated": true, "created_at": "Tue Jan 17 12:30:01 +0000 2017", "retweet_count": 5, "user_mentions": [], "favorite_count": 4, "legacy_imported": true}