{"id": 788461265035427840, "lang": "en", "text": "@cal4595 We're sorry if you have had a long wait. Which office are you visiting?", "urls": [], "user": {"id": 177927463}, "id_str": "788461265035427840", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-19--04-06-56", "created_at": "Tue Oct 18 19:26:29 +0000 2016", "user_mentions": [{"id": 914702348, "name": "Carol", "screen_name": "cal4595"}], "legacy_imported": true, "in_reply_to_user_id": 914702348, "in_reply_to_status_id": 788460444415582208, "in_reply_to_screen_name": "cal4595"}