{"id": 783768665657344000, "lang": "en", "text": "@_danielleex23 Sorry you had a frustrating experience. We'll have someone follow up w/you. Please send contact info to sos-news@michigan.gov", "urls": [], "user": {"id": 177927463}, "id_str": "783768665657344000", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-19--04-06-56", "created_at": "Wed Oct 05 20:39:46 +0000 2016", "user_mentions": [{"id": 28655371, "name": "Danielle\u2661", "screen_name": "_danielleex23"}], "legacy_imported": true, "in_reply_to_user_id": 28655371, "in_reply_to_status_id": 783766386619318272, "in_reply_to_screen_name": "_danielleex23"}