{"id": 557568082940817409, "lang": "en", "text": "@trishtaylor Again, our apologies. We appreciate your feedback and will use it to look into the issues you raised.", "urls": [], "user": {"id": 177927463}, "id_str": "557568082940817409", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2017-06-16--01-49-17", "created_at": "Tue Jan 20 15:59:24 +0000 2015", "user_mentions": [{"id": 822266, "name": "Trish Taylor", "screen_name": "trishtaylor"}], "favorite_count": 1, "legacy_imported": true, "in_reply_to_user_id": 822266, "in_reply_to_status_id": 557566226910957569, "in_reply_to_screen_name": "trishtaylor"}