{"id": 495249375439097857, "lang": "en", "text": "@rly817 We're sorry you had a negative experience. Can you please send us your contact info and details to sos-news@michigan.gov?", "urls": [], "user": {"id": 177927463}, "id_str": "495249375439097857", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2017-02-18--10-59-05", "created_at": "Fri Aug 01 16:47:07 +0000 2014", "user_mentions": [{"id": 391016755, "name": "Rachel", "screen_name": "rly817"}], "favorite_count": 1, "legacy_imported": true, "in_reply_to_user_id": 391016755, "in_reply_to_status_id": 495247242320547841, "in_reply_to_screen_name": "rly817"}