{"id": 643964187107008512, "geo": null, "lang": "en", "text": "2016 corporate crisis tweet strategy: First show emotion. Then say something insubstantial. https://t.co/PHq5apvSUV", "user": {"id": 16100312, "url": null, "lang": "en", "name": "Ben Popken", "id_str": "16100312", "entities": {"description": {"urls": [{"url": "https://t.co/TxuPr8Y3Lo", "indices": [41, 64], "display_url": "Consumerist.com", "expanded_url": "http://Consumerist.com"}]}}, "location": "Brooklyn", "verified": true, "following": true, "protected": false, "time_zone": null, "created_at": "Tue Sep 02 18:02:07 +0000 2008", "utc_offset": null, "description": "@NBCNEWS Senior Business Reporter. Built https://t.co/TxuPr8Y3Lo from fledgling Gawker site into a national force bought by Consumer Reports.", "geo_enabled": false, "screen_name": "bpopken", "listed_count": 363, "friends_count": 1395, "is_translator": false, "notifications": false, "statuses_count": 10085, "default_profile": false, "followers_count": 6291, "translator_type": "none", "favourites_count": 2415, "profile_image_url": "http://pbs.twimg.com/profile_images/733503577776390144/_HnfupyS_normal.jpg", "profile_banner_url": "https://pbs.twimg.com/profile_banners/16100312/1463715977", "profile_link_color": "0000FF", "profile_text_color": "000000", "follow_request_sent": false, "contributors_enabled": false, "has_extended_profile": false, "default_profile_image": false, "is_translation_enabled": false, "profile_background_tile": true, "profile_image_url_https": "https://pbs.twimg.com/profile_images/733503577776390144/_HnfupyS_normal.jpg", "profile_background_color": "9AE4E8", "profile_sidebar_fill_color": "92FFF2", "profile_background_image_url": "http://abs.twimg.com/images/themes/theme1/bg.png", "profile_sidebar_border_color": "FFFFFF", "profile_use_background_image": true, "profile_background_image_url_https": "https://abs.twimg.com/images/themes/theme1/bg.png"}, "place": null, "id_str": "643964187107008512", "source": "<a href=\"http://twitter.com/download/iphone\" rel=\"nofollow\">Twitter for iPhone</a>", "entities": {"urls": [{"url": "https://t.co/PHq5apvSUV", "indices": [92, 115], "display_url": "twitter.com/americanair/st\u2026", "expanded_url": "https://twitter.com/americanair/status/642851896152092672"}], "symbols": [], "hashtags": [], "user_mentions": []}, "favorited": false, "retweeted": false, "truncated": false, "created_at": "Wed Sep 16 01:46:41 +0000 2015", "coordinates": null, "contributors": null, "quoted_status": {"id": 642851896152092672, "geo": null, "lang": "en", "text": "@ronlieber We love our families, Ron. The plan we have in place is to make sure our darling #bebes are properly booked and documented.", "user": {"id": 22536055, "url": "https://t.co/gHXQN4ORDA", "lang": "en", "name": "American Airlines", "id_str": "22536055", "entities": {"url": {"urls": [{"url": "https://t.co/gHXQN4ORDA", "indices": [0, 23], "display_url": "bit.ly/AA_CR", "expanded_url": "http://www.bit.ly/AA_CR"}]}, "description": {"urls": [{"url": "https://t.co/gHXQN4xgM2", "indices": [133, 156], "display_url": "bit.ly/AA_CR", "expanded_url": "http://www.bit.ly/AA_CR"}]}}, "location": "", "verified": true, "following": false, "protected": false, "time_zone": null, "created_at": "Mon Mar 02 21:23:05 +0000 2009", "utc_offset": null, "description": "Official Twitter for the world\u2019s largest airline. We\u2019re here 24/7 for #AATeam kudos or travel concerns. For a formal response, visit https://t.co/gHXQN4xgM2.", "geo_enabled": true, "screen_name": "AmericanAir", "listed_count": 11728, "friends_count": 106638, "is_translator": false, "notifications": false, "statuses_count": 2057685, "default_profile": false, "followers_count": 1540921, "translator_type": "regular", "favourites_count": 5042, "profile_image_url": "http://pbs.twimg.com/profile_images/1080501413770190848/ErzzuZaQ_normal.jpg", "profile_banner_url": "https://pbs.twimg.com/profile_banners/22536055/1546446220", "profile_link_color": "276FC2", "profile_text_color": "333333", "follow_request_sent": false, "contributors_enabled": false, "has_extended_profile": true, "default_profile_image": false, "is_translation_enabled": false, "profile_background_tile": false, "profile_image_url_https": "https://pbs.twimg.com/profile_images/1080501413770190848/ErzzuZaQ_normal.jpg", "profile_background_color": "FFFFFF", "profile_sidebar_fill_color": "BEC9D4", "profile_background_image_url": "http://abs.twimg.com/images/themes/theme1/bg.png", "profile_sidebar_border_color": "FFFFFF", "profile_use_background_image": true, "profile_background_image_url_https": "https://abs.twimg.com/images/themes/theme1/bg.png"}, "place": null, "id_str": "642851896152092672", "source": "<a href=\"http://ivoucher.aa.com/snap\" rel=\"nofollow\">SNAP100</a>", "entities": {"urls": [], "symbols": [], "hashtags": [{"text": "bebes", "indices": [92, 98]}], "user_mentions": [{"id": 37718165, "name": "(((Ron Lieber)))", "id_str": "37718165", "indices": [0, 10], "screen_name": "ronlieber"}]}, "favorited": false, "retweeted": false, "truncated": false, "created_at": "Sun Sep 13 00:06:50 +0000 2015", "coordinates": null, "contributors": null, "retweet_count": 0, "favorite_count": 0, "is_quote_status": false, "in_reply_to_user_id": 37718165, "in_reply_to_status_id": 642849081686130688, "in_reply_to_screen_name": "ronlieber", "in_reply_to_user_id_str": "37718165", "in_reply_to_status_id_str": "642849081686130688"}, "retweet_count": 0, "favorite_count": 0, "is_quote_status": true, "quoted_status_id": 642851896152092672, "possibly_sensitive": false, "in_reply_to_user_id": null, "quoted_status_id_str": "642851896152092672", "in_reply_to_status_id": null, "in_reply_to_screen_name": null, "in_reply_to_user_id_str": null, "in_reply_to_status_id_str": null}