{"id": 412749869841805312, "lang": "en", "text": "@kbalfe I'm not making a point. I'm presenting all sides of the argument. The upset customers, the company's defense, and the pundits' views", "urls": [], "user": {"id": 1586501}, "id_str": "412749869841805312", "source": "<a href=\"http://twitter.com/download/iphone\" rel=\"nofollow\">Twitter for iPhone</a>", "deleted": true, "hashtags": [], "retrieved": "2018-06-04--06-57-37", "created_at": "Tue Dec 17 01:03:32 +0000 2013", "user_mentions": [{"id": 16971793, "name": "Kevin Balfe", "screen_name": "kbalfe"}], "legacy_imported": true, "in_reply_to_user_id": 16971793, "in_reply_to_status_id": 412745521619804160, "in_reply_to_screen_name": "kbalfe"}