{"id": 851937923238899712, "lang": "en", "text": "How United Airlines could take a customer service lesson from Delta https://t.co/aY3oeFy8hg", "urls": [{"url": "https://t.co/aY3oeFy8hg", "expanded_url": "http://fxn.ws/2nCeM4N"}], "user": {"id": 15513604}, "id_str": "851937923238899712", "source": "<a href=\"http://www.hootsuite.com\" rel=\"nofollow\">Hootsuite</a>", "deleted": false, "hashtags": [], "retrieved": "2017-05-29--22-04-12", "created_at": "Tue Apr 11 23:20:03 +0000 2017", "retweet_count": 32, "user_mentions": [], "favorite_count": 93, "legacy_imported": true}