{"id": 1040171101173764096, "lang": "en", "text": "@WiPackerFan Hi. Sorry you're having trouble. Please could you let me know what browser you're using so I can help?", "urls": [], "user": {"id": 14504859}, "id_str": "1040171101173764096", "source": "<a href=\"https://buffer.com\" rel=\"nofollow\">Buffer</a>", "deleted": false, "hashtags": [], "retrieved": "2018-11-19--18-54-15", "created_at": "Thu Sep 13 09:31:30 +0000 2018", "user_mentions": [{"id": 53782193, "name": "An American Concerned", "screen_name": "WiPackerFan"}], "legacy_imported": true, "in_reply_to_user_id": 53782193, "in_reply_to_status_id": 1040168214230171650, "in_reply_to_screen_name": "WiPackerFan"}