MJ Lee

@mj_lee ↗

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Last Checked June 15, 2022

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Mon May 16 13:13:04 +0000 2022

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MJ Lee @mj_lee

A rep on the 1-800 hotline for Abbott (the company behind the major formula recalls) will refer you to their recall website -- doesn't answer Qs on the phone. Meanwhile, the "urgent product request line" requires a pediatrician to fax over a form, along w/ a physician's order. — PolitiTweet.org

Posted May 16, 2022

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MJ Lee @mj_lee

New: The White House unveiled a a website on Friday to provide resources for families searching for baby formula. We tried out some of the recommended hotlines/chat functions -- offers a glimpse of the frustrating experience many parents are having. https://t.co/Dp2n167I6n — PolitiTweet.org

Posted May 16, 2022

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MJ Lee @mj_lee

The hold time for Reckitt (company that makes Enfamil formula) on Friday was 72 minutes. When a rep finally got on the phone, they apologetically said: "Looks like we don't have any products in stock." https://t.co/vsxPuOKySR — PolitiTweet.org

Posted May 16, 2022