{"id": 1029763115322302465, "lang": "en", "text": "\ud83d\udcf1\u00a0And the pain point we\u2019re addressing today is one of the most frustrating things in the industry \u2013 customer care.\u2026 https://t.co/qHa9D1fZrT", "urls": [{"url": "https://t.co/qHa9D1fZrT", "expanded_url": "https://twitter.com/i/web/status/1029763115322302465"}], "user": {"id": 1394399438}, "id_str": "1029763115322302465", "source": "<a href=\"http://twitter.com\" rel=\"nofollow\">Twitter Web Client</a>", "deleted": false, "hashtags": [], "retrieved": "2018-10-11--13-20-37", "truncated": true, "created_at": "Wed Aug 15 16:13:53 +0000 2018", "retweet_count": 14, "user_mentions": [], "favorite_count": 71, "legacy_imported": true, "in_reply_to_user_id": 1394399438, "in_reply_to_status_id": 1029763113816547329, "in_reply_to_screen_name": "JohnLegere"}