Chris Brennan

@ByChrisBrennan ↗

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Last Checked Jan. 29, 2023

Created

Tue Dec 06 04:52:45 +0000 2022

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Chris Brennan @ByChrisBrennan

@VerizonSupport I’ll say it again @verizonfios — when the agent asked if I wanted to pay more to upgrade I specifically asked if all my channels would still be included. And he said yes. No matter what was in a follow-up order, @verizonfios told me something that was not true. DM away. — PolitiTweet.org

Posted Dec. 6, 2022

Preceded By

Chris Brennan @ByChrisBrennan

@VerizonSupport Not sure what was in the order. I am CERTAIN I asked the agent in the chat if all the channels I had with my old plan would carry over to the new plan. He assured me all channels were included And that was not true. Did @verizonfios mislead me by accident or on purpose? — PolitiTweet.org

Posted Dec. 6, 2022

Followed By

Chris Brennan @ByChrisBrennan

Cautionary tale: If your @Verizon Wi-Fi is getting noticeably slower, skip the pay-more-to-upgrade offer from @VerizonSupport and go straight to “cancel service.” Verizon will promise no change to your cable channels, then a bunch of channels will vanish. The fix? Pay even more. — PolitiTweet.org

Posted Dec. 6, 2022