
Chris Brennan @ByChrisBrennan
Final word: @AmericanAir asked a few questions, blamed airport staffers for a malfunctioning app (as if that makes sense) and the. said they hoped I had a “great experience.” — PolitiTweet.org
Chris Brennan @ByChrisBrennan
Companies love the “let’s talk DM” move to take bad service private. Anyone ever have a customer service problem ac… https://t.co/FKSVISegWy