R. Miles McCain and 309 others

@MilesMcCain ↗

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Last Checked April 3, 2023

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Fri Apr 08 16:04:50 +0000 2022

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R. Miles McCain and 309 others @MilesMcCain

@MicrosoftHelps when I log into my org admin account, the 2FA page errors. Says my # has a bad reputation. Login fails. I tried the general support page, and they said to open a ticket. But I can't open a ticket because that requires logging in. So they said to ping you here. — PolitiTweet.org

Posted April 8, 2022

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R. Miles McCain and 309 others @MilesMcCain

@AzureSupport @MicrosoftHelps @Microsoft @msdev @AzureSupport I did a bit more digging, and it seems like the error is because my phone number has a "bad reputation" (see attached screenshot of your API's response when I request the MFA token). This is my personal number. It's worked just fine until now. How can I escalate? https://t.co/5NQc2o8TRk — PolitiTweet.org

Posted April 7, 2022

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R. Miles McCain and 309 others @MilesMcCain

@MicrosoftHelps I unfortunately can't reset MFA for my user in the admin panel (as this answer suggests) because accessing the admin panel requires me being able to log in. I think my phone # has been erroneously blocked by your system. Not sure if there's anything I can do on my end? — PolitiTweet.org

Posted April 8, 2022